Shipping and Delivery Policy
Last Updated: [Date]
At Back2Organic, we are committed to delivering your orders in a timely and efficient manner. This Shipping and Delivery Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our online store [www.back2organic.com].
1. Order Processing
a. Processing Time:
Orders are processed within [X] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
b. Order Verification:
We may contact you via email or phone for additional information to verify your order. This step is essential to ensure the accuracy and security of your purchase.
2. Shipping Rates and Delivery Estimates
a. Shipping Rates:
Shipping charges for your order will be calculated and displayed at checkout. Shipping rates depend on the shipping method selected, the weight and dimensions of the items, and the delivery destination.
b. Delivery Estimates:
Estimated delivery times will be provided at checkout. Please note that these are estimated times and may vary based on your location and the carrier's conditions. Delivery times are calculated from the date of shipment, not the date of order. We will Devery maximum 0 to 7 days. it will calculate based on location
3. Shipping Methods
We offer a variety of shipping options to meet your needs:
- Standard Shipping: 4 day
- Expedited Shipping: 2 Days
- Overnight Shipping: 2 Days
- Delivery Time : 0 to 7 Days
4. International Shipping
We currently ship to [list of countries]. Please be aware that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
5. Order Tracking
Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can track the status of your shipment through the carrier's website.
6. Delivery Issues
a. Incorrect Address:
If the delivery address provided is incorrect, please contact us immediately at support@back2organic.farm or call us at [Your Phone Number]. We are not responsible for orders delivered to an incorrect address provided by the customer.
b. Lost or Damaged Packages:
If your package is lost or damaged during transit, please contact us as soon as possible. We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.
7. Delivery Restrictions
Certain products may have restrictions due to state, federal, or international regulations. If any restrictions apply, they will be noted on the product page.
8. Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please contact us:
Back2Organic
Email: support@back2organic.farm
Phone: +91 784 544 5492